Contact Us

The Zwift Shop is operated on behalf of Zwift exclusively by BandMerch, LLC. All charges will appear as “BandMerch, LLC”.

Contact BandMerch:

Monday - Friday

9:00AM to 5:00PM PST

Customer Service Phone: 818.736.4897

 Submit A Ticket -- Click "Support" on lower right corner of page

For inquiries about Zwift, the new game in indoor cycling, please click this link to get in touch.